The second-hand marketplace Users Express Displeasure About Sizing Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its size classifications for female and kids' apparel without notifying all users about the change.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category than originally posted because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
It has advised users to examine their items and manually change the size when needed, which has left users frustrated.
Sizing System Modifications
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices due to shopper criticism.